1. Information We Collect

1.1 Personal Information

We collect information that identifies, relates to, or can reasonably be associated with you. This may include:

• Name, address, phone number, and email address
• Date of birth and gender
• Billing and payment information (including credit card details processed securely by third-party providers)
• Health-related information voluntarily shared during consultations, forms, or booking requests (e.g., allergies, medications, or treatment history)
• Photographs or videos taken before and after treatments (only with written consent)
• Information you share in testimonials, reviews, or forms submitted through our Website

1.2 Non-Personal Information

We also collect data that does not personally identify you, such as:

• Browser type, IP address, and device identifiers
• Website pages visited and duration of visit
• Referral source and demographic insights
• Aggregate site usage and engagement statistics

This data helps us improve our Website, enhance user experience, and understand service trends.

1.3 Information Collected Automatically

We and our partners use cookies and similar technologies (including pixels, tags, and analytics tools such as Google Analytics and Microsoft Clarity) to collect behavioral data, improve website performance, and personalize marketing. You can adjust cookie settings in your browser to limit or disable tracking.

2. How We Use Your Information

We use your information to:

• Provide and personalize aesthetic, wellness, and medical services
• Process payments, schedule appointments, and manage your account
• Communicate about appointments, updates, or promotions (via email or SMS)
• Improve our services, marketing, and user experience
• Comply with legal and regulatory obligations
• Maintain internal security and fraud prevention systems

We will never sell your personal information. We only share it in accordance with this Policy.

3. Sharing and Disclosure

Your personal information may be shared in limited situations:

• Service Providers: With trusted vendors who assist us in website hosting, scheduling, payment processing, and marketing. These partners are bound by confidentiality agreements and may only use data as instructed by Versailles.
• Legal Requirements: When required by law, subpoena, or government request, or to protect our rights, property, and safety or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity under the same protections.
• Aggregated Insights: We may share non-identifiable analytics data with partners for performance and marketing insights.

4. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing communications or data sharing for advertising purposes
• Limit the use of sensitive personal information
• Request a copy of the information we maintain about you

You can exercise these rights by contacting us at contact@versaillesmedicalspa.com.

To unsubscribe from emails or SMS, follow the opt-out instructions included in the message, reply STOP to text messages, or email us directly.

5. SMS and Email Communications

By submitting your phone number or email, you consent to receive marketing messages and appointment reminders from Versailles Medical Spa.

• Message and data rates may apply.
• Frequency may vary.
• Consent is not a condition of purchase.
• You may opt out at any time by replying STOP to a text or by clicking the unsubscribe link in an email.

For help, reply HELP or contact us at contact@versaillesmedicalspa.com.

6. Data Security

We use industry-standard safeguards—including SSL encryption, secure payment gateways, and restricted-access databases—to protect your personal information.

While we take reasonable measures to secure your data, no online transmission is entirely risk-free. You acknowledge that you share information at your own discretion and agree to notify us immediately of any suspected breach.

7. Children’s Privacy

Versailles Medical Spa does not knowingly collect personal information from individuals under the age of 13. If we become aware that such data has been collected, we will delete it promptly.
 Parents or guardians who believe their child has provided personal data may contact us for removal.

8. Retention of Information

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Certain health or transactional records may be stored for required retention periods under healthcare regulations.

9. Links to Third-Party Websites

Our Website and communications may include links to other sites not operated by Versailles Medical Spa.
 We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal information.

10.Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
 The updated version will be posted on this page with a revised “Effective Date.”
 Your continued use of the Website after any modifications constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, please contact us at:

Versailles Medical Spa
  106 Noroton Avenue, Darien, CT 06820
 contact@versaillesmedicalspa.com
  (203) 309-0336

12.Additional Disclosures

This site is protected by reCAPTCHA and subject to the Google Privacy Policy and Terms of Service.

We partner with Microsoft Clarity and Microsoft Advertising to understand how users engage with our website.
 By using our site, you consent to the collection of behavioral data such as session replays, clicks, and page interactions for site improvement and marketing purposes.
 Learn more in the Microsoft Privacy Statement.

Promotional Disclosure

New-client promotions cannot be combined with other offers or discounts. The 20%-off offer applies only to select services as designated by Versailles Medical Spa. Results vary per individual.

1.    Our Use of Cookies, Pixels, and Similar Technologies

When you browse or interact with Versailles Medical Spa’s website, online booking system, or digital communications, we and our authorized partners may use cookies, tracking pixels, and similar technologies. These tools help us enhance your browsing experience, improve website performance, deliver relevant advertising, and understand how visitors engage with our content.

We’ve outlined below how these technologies work, what information they collect, and how you can manage or disable them.

1. Your Consent

By continuing to use our website or digital platforms, you consent to our use of cookies, pixels, and related tracking technologies in accordance with this policy and our Privacy Policy. If you prefer not to allow these tools, you can manage your settings directly through your browser or device preferences at any time.

2. What These Technologies Are

Cookies

Cookies are small text files stored on your computer or mobile device when you visit a website. They enable websites to recognize your browser and remember information such as login details, preferences, or items in a shopping cart.

• Session cookies are temporary and deleted once you close your browser.
• Persistent cookies remain stored on your device for a set period to help remember preferences for future visits.
• First-party cookies are placed by Versailles Medical Spa to maintain your experience on our site.
• Third-party cookies are set by trusted service providers (such as Google or Meta) that assist with analytics and advertising.

Web Beacons / Pixels

Web beacons (also known as tracking pixels or tags) are tiny, transparent image files embedded in our web pages or emails. They help us understand whether certain pages or messages have been viewed or engaged with.

Local Storage & Similar Tools

We may also use browser-based storage technologies, such as HTML5 or local shared objects (“flash cookies”), to improve site functionality and remember your preferences.

3. Why We Use These Technologies

We use cookies and related tools for the following purposes:

• Essential functionality: To ensure our website operates properly and securely, including navigation, booking, and checkout features.
• Performance analytics: To measure how our website is used, identify which pages are most popular, and resolve technical issues.
• Personalization: To remember your preferences (such as location, device type, or past interactions) to create a smoother experience.
• Advertising and marketing: To show relevant promotions and measure the effectiveness of digital campaigns. This may include cookies placed by authorized advertising networks like Google Ads or Meta Ads.

These technologies do not give us access to your personal files or data beyond what you voluntarily share.

4.Managing Your Cookie Preferences

You can control or delete cookies directly through your internet browser. Please note that disabling certain cookies may affect site performance or limit your ability to access specific features.

Below are links to manage cookie settings in popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Apple Safari

You may also visit www.allaboutcookies.org or www.youronlinechoices.com to learn more about cookies and how to manage or opt out of targeted advertising.

Please note that Versailles Medical Spa does not currently respond to “Do Not Track” browser signals.

5. Third-Party Analytics & Advertising

We partner with third-party providers, such as Google Analytics, Meta Ads, and Microsoft Clarity, to collect anonymous usage statistics and improve our marketing. These partners may use cookies or tracking pixels to gather information about your visit (such as pages viewed, time spent, and actions taken) to better understand our audience and deliver relevant content.

All data collected through these services is aggregated and anonymized; it does not personally identify you.

For details, see:

• Google Privacy Policy
• Microsoft Privacy Statement
• Meta Privacy Policy
  

6. Updating This Policy

We may update this Cookies & Tracking Policy periodically to reflect technology changes or legal requirements. Updates will be posted with a revised “Effective Date” at the top of this page.

7. Contact Us

If you have any questions about how Versailles Medical Spa uses cookies or tracking technologies, please contact:

Versailles Medical Spa
  106 Noroton Avenue, Darien, CT 06820
  contact@versaillesmedicalspa.com
  (203) 309-0336