Effective Date: January 1, 2025

Please read these Terms of Use (“Terms”) carefully before using www.versaillesmedicalspa.com (the “Website”). By accessing or using our Website, you agree to be bound by these Terms and all applicable laws. If you do not agree, please discontinue use immediately.

1.General Use

This Website is operated by Versailles Medical Spa (“Versailles,” “we,” “us,” or “our”). All users agree that access to and use of this Website are subject to the following terms, conditions, and applicable law.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our Website after such changes constitutes your acceptance of the revised Terms.

2. Appointment, Cancellation & No-Show Policy

To respect our providers’ time and ensure the best experience for all clients:

• We require at least 24 hours’ notice to cancel or reschedule an appointment.
• Failure to cancel within 24 hours of your scheduled appointment—or excessive late cancellations or no-shows—may result in a $75 no-show fee charged to the card on file.
• Clients with repeated no-shows may be asked to prepay for future appointments or may have booking privileges revoked.
• By booking an appointment, you authorize Versailles Medical Spa to charge this fee when applicable.

3. Refunds & Payments

All purchases, deposits, and services rendered at Versailles Medical Spa are non-refundable.

• Payments made toward services, treatments, or products cannot be refunded once completed or purchased.
• Prepaid services, packages, and gift cards are non-transferable and non-refundable.
• If you are unable to complete a purchased package, remaining balances may be applied as a credit toward other treatments at our discretion, provided your account is in good standing.
• Versailles Medical Spa does not guarantee results, as outcomes vary per individual.
• For hygiene and safety reasons, we cannot accept returns or issue refunds on any skincare or retail product that has been opened, used, or tampered with.
• Unopened products in their original condition may be returned within 7 days of purchase for store credit only.
• Gift cards and promotional purchases are final sale and have no cash value.

4. Versailles Medical Spa Membership Disclaimer

All Versailles Medical Spa memberships require a minimum six-month commitment and automatically renew every six months unless a written cancellation request is submitted. Membership services must be used within the designated period and do not roll over, accumulate, or transfer to other clients. Members may freeze their membership for up to sixty (60) days with valid documentation or an approved reason, and all cancellation requests must be submitted in writing to info@versaillesmedicalspa.com.

Members have three (3) months from the date of enrollment to claim or utilize any included offers or promotional benefits; unclaimed offers will expire thereafter. Member pricing applies to all eligible services and retail items unless otherwise stated, and members are encouraged to schedule monthly treatments in advance to ensure preferred appointment times.

Vitamin injections are not valid for Semaglutide, Tirzepatide, or NAD⁺, and IV drips under membership pricing exclude NAD⁺ formulations. VIP Membership offers cannot be combined with any other promotions, discounts, or special offers unless explicitly stated.

5. Privacy and Data Use

Your privacy is important to us. By using our Website, you agree to the terms outlined in our [Privacy Policy], which explains how we collect, use, and safeguard personal information.

6. Intellectual Property

All content on this Website—including text, graphics, logos, images, and software—is the property of Versailles Medical Spa and is protected by copyright and trademark laws.
 You may view or print portions of the Website solely for personal, non-commercial use. Any reproduction, distribution, or modification of this content without written permission is strictly prohibited.

7. Site Conduct

You agree not to use the Website for any unlawful or harmful purpose, including:

• Uploading or transmitting viruses, spam, or malicious code.
• Engaging in harassment, impersonation, or unauthorized advertising.
• Attempting to access restricted areas of the site or interfere with its functionality.

Versailles Medical Spa reserves the right to block or remove any content or user that violates these Terms.

8. No Medical Advice

All content provided on this Website, including text, graphics, images, or information obtained from Versailles Medical Spa’s staff, is for informational purposes only. It is not intended as medical advice and should not replace consultation with a qualified healthcare provider. Always seek the advice of your licensed medical professional for diagnosis or treatment questions.

9. Limitation of Liability

Versailles Medical Spa makes no warranties or representations about the accuracy or completeness of the Website’s content.
 You agree that Versailles Medical Spa shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Website, services, or products.

10. No Guarantees of Outcome

Results from medical spa services vary depending on individual factors such as age, lifestyle, skin type, and treatment compliance. Versailles Medical Spa makes no express or implied guarantees of results or permanency of outcomes.

11.Third-Party Links

Our Website may include links to external websites for informational purposes. Versailles Medical Spa does not control or endorse these sites and is not responsible for their content or privacy practices. Use of such links is at your own risk.

12. Indemnification

You agree to defend, indemnify, and hold harmless Versailles Medical Spa, its owners, employees, affiliates, and partners from any claims, losses, or damages (including attorney’s fees) arising from your violation of these Terms or misuse of the Website.

13. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Fairfield County, Connecticut.

14. Contact Us

For questions regarding these Terms of Use or to request additional information, please contact:

Versailles Medical Spa
 📍 106 Noroton Avenue, Darien, CT 06820
 📧 contact@versaillesmedicalspa.com
 📞 (203) 202-7688

© 2025 Versailles Medical Spa. All rights reserved. Unauthorized use, reproduction, or duplication of any portion of this Website is strictly prohibited.

1. Accessibility Statement (ADA / WCAG 2.2 Compliant Version)

Accessibility Statement — Versailles Medical Spa
 Effective Date: January 1, 2025

Versailles Medical Spa is committed to ensuring that our website and digital content are accessible to all individuals, including those with disabilities. We continuously strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA established by the World Wide Web Consortium (W3C) and to comply with applicable requirements under the Americans with Disabilities Act (ADA) Title III and other accessibility laws.

Our Commitment

We are actively working to enhance usability and accessibility for everyone. Our efforts include:

• Routine accessibility scans and audits to identify and correct issues.
• Use of semantic HTML structure, descriptive alt text, and keyboard-friendly navigation.
• Attention to color contrast, font readability, and resizable text.
• Ensuring multimedia elements include captions, transcripts, or accessible alternatives.

Assistive Technology Compatibility

Our website is designed to be compatible with modern assistive technologies, including screen readers, text-magnification software, and voice-recognition tools, across major browsers and devices.

Ongoing Improvement

Versailles Medical Spa views accessibility as an ongoing effort. We periodically review our site and digital offerings to ensure evolving compliance with WCAG 2.2 standards and user feedback.

Feedback and Contact

If you encounter any accessibility barriers while using our website or need assistance accessing information, please contact us so we can help:

Accessibility Coordinator — Versailles Medical Spa
 📍 106 Noroton Avenue, Darien, CT 06820
 📧contact@versaillesmedicalspa.com
 📞 (203) 202-7688

We aim to respond to accessibility-related inquiries within two business days.